If you are experiencing problems while listening to audios in the Wealth Builder mobile app, specifically, the audio is stopping and skipping back to the beginning, please try these steps in the app to resolve the problem:

  1. Flush Cache and Delete App Cache (App Settings in Wealth Builder)
  2. Close the app and restart it
  3. Delete the app then reinstall
  4. Reboot the device
  5. All of above at once if they don't work individually
  6. Try listening to audio from a different device or a web browser and see if the problem persists as it may be a device specific or network connection issue